Frequently asked questions

Hand wash is recommended. Gently soak your silk garment in warm water (30℃), use special detergent for the silk delicates, rinse the item, hang the item to dry. Iron on low, silk appropriate setting,

Add desired products to basket, fill in your contact info and shipping address, add a discount code if you have one, choose a payment method and fill in your payment info. Parcel terminal selection will be available after the payment.

Currently we only offer shopping in our online store.

Shipping

Shipping usually takes around 2-5 working days.

The parcel terminal selection will be available after you make a payment.

Returns

You can only return new, unused items within 14 days of receiving them.Customer covers the return costs.To create a return contact us info@kalejastore.com